Important Updates

COVIDSafe Tracking and Safety App May 5 2020

The COVIDSafe tracking app has been launched and is available for both Apple and android phones. COVIDSafe has been designed to keep all Australians safe by being able to quickly contact people who may have unknowingly been in close contact with someone who has been diagnosed with COVID-19. The app will ask for your name (or pseudonym), age range, postcode and phone number. The Australian government’s COVIDSafe tracking app won’t be mandatory to download and install, but could play a part in easing Covid-19 restrictions

Cam Can acknowledges the rights of members to make an informed choice as to whether they install the COVIDSafe app. As an organisation Cam Can are keen to ensure the safety and health of our members and staff. Cam Can acknowledge the advice of the Australian Chief Medical Officer in stating that the installation of the app is in the best interests of public health and safety. Cam Can encourage staff to install COVIDSafe on their phones, and are able to assist members to install the app on their smart device if they require any assistance with this matter.

Please read the comprehensive information on the COVIDSafe app below, so as to make an informed choice on whether to install the COVIDSafe app.

COVIDSafe app has been launched

The COVIDSafe tracking app is part of the government’s strategy to identify, trace and isolate as it looks at life beyond physical distance restrictions. Having confidence that outbreaks can be contained quickly will mean governments can ease restrictions while still keeping Australians safe.

The new COVIDSafe app is completely voluntary. Downloading the app is something you can do to protect you, your family and friends and save the lives of other Australians. The more Australians connect to the COVIDSafe app, the quicker we can find the virus. For the app to be successful, just under half the population would need to carry it on their phones.

What COVIDSafe is for

The COVIDSafe app helps find close contacts of COVID-19 cases. The app helps state and territory health officials to quickly contact people who may have been exposed to COVID-19.

The COVIDSafe app speeds up the current manual process of finding people who have been in close contact with someone with COVID-19. This means you’ll be contacted more quickly if you are at risk. This reduces the chances of you passing on the virus to your family, friends and other people in the community.

State and territory health officials can only access app information if someone tests positive and agrees to the information in their phone being uploaded. The health officials can only use the app information to help alert those who may need to quarantine or get tested.

The COVIDSafe app is the only contact trace app approved by the Australian Government.

The app will store 21 days of data of people you have come into contact with, and the data will be held on your phone in that time.

Can it trace my location?

The app does not track location. The Google version of the app does seek permission for location information but that is due to permissions needed for bluetooth.

What personal data is collected?

The name you choose to provide, your age range, your phone number, and your postcode, information about your encrypted user ID, information about testing positive for coronavirus, and then the contact IDs should you consent to that being uploaded.

Bluetooth data is also uploaded to the server upon testing positive in order for the government to figure out, using signal strength, which contacts need to be notified.

Will police be able to access the data?

No. Attorney-general Christian Porter told Guardian Australia regulations would be developed to ensure that police and other government agencies would not be able to access the data.

When an app user tests positive for COVID-19

When someone is diagnosed with COVID-19, state and territory health officials will ask them or their parent/guardian who they have been in contact with. If they have the COVIDSafe app and provide their permission, the encrypted contact information from the app will be uploaded to a highly secure information storage system. State and territory health officials will then:

  • use the contacts captured by the app to support their usual contact tracing
  • call people to let them or their parent/guardian know they may have been exposed
  • offer advice on next steps, including:
    • what to look out for
    • when, how and where to get tested
    • what to do to protect friends and family from exposure

Health officials will not name the person who was infected.

Deleting the COVIDSafe app

You can delete the COVIDSafe app from your phone at any time. This will delete all COVIDSafe app information from your phone. The information in the secure information storage system will not be deleted immediately. It will be destroyed at the end of the pandemic. If you would like your information deleted from the storage system sooner, you can complete our request data deletion form.



We may all be practising social distancing, but that doesn’t mean that we aren’t able to find fun, creative, interesting or educational things to do. Many artists, organisations and individuals have been making resources available online that you can try. Here is a list of links that are suitable for people of all ages. I am sure you will be able to find something that keeps you engaged and entertained during your isolation days.

✅Lady Gaga’s former backup dancer, Mark Kanemura, is hosting virtual dance sessions on his Instagram page-

✅This NASA initiative covers a wide range of topics including weather, climate, atmosphere, water, energy, plants, and animals-

✅Mo Willems, the author of ‘Don’t let the Pigeon Stay up Late’ is uploading daily drawing lessons-

✅Virtual Field Trips-

✅Learn to code-

✅Listen to astronauts read stories from space-

✅Maths games galore-

✅Lots of science experiments that you can do at home-

✅Grammar- Work on the 8 parts of speech-

✅Visit museums. Google Arts and Culture partnered with over 2,500 museums and galleries around the world to offer virtual tours of their spaces. Some of the options include New York’s Museum of Modern Art and Amsterdam’s Van Gogh Museum-

The Louvre, based in Paris, is also offering its own virtual tour online for free-

✅Red Tent Art- step by step instructions on art projects including origami, 3D cards, clay pots, etc-

✅Think Design explores careers in fashion design, graphic design, interior design, book design, product design, film and theatre, architecture, animation, and environmental design-

✅The San Diego Zoo has a live webcam for animals-

✅Melbourne Zoo also has live webcams

✅Explore the surface of Mars on the Curiosity Rover-

✅The British Museum- located in the heart of London allows virtual visitors to tour the Great Court and discover the ancient Rosetta Stone and Egyptian mummies-

✅Geography with National Geographic-

✅Children’s books read by famous- people

✅Crafts and activities-

✅Fun games, recipes, crafts, activities-

✅Online history classes for all ages preteen through adults-

✅Educational games K-12-

✅35,000 pages of online content on the different cultures and countries of the world-

✅Illustrated recipes designed to help kids age 2-12 cook. Recipes encourage culinary skills, literacy, maths and science-

✅Type in any city, state, or country to view an archive of historical photographs and other documents. It’s a unique way to help children learn about history-

✅Help children learn to appreciate the arts by providing them with the opportunity to play games, conduct investigations, and explore different forms of art-

✅Live video of the National Zoo and Smithsonian Learning Lab-

✅Movement and mindfulness videos created by child development experts-

✅Kid-friendly workouts — choose from Strength for Kids, Agility for Kids, Flexibility and Balance for Kids, Warm-Up for Kids, Cooldown for Kids, Stand Up and Move for Kids, OR create your own custom kid workout-

✅Maths as a fun part of your daily family routine-

✅Music is for everyone-

✅Projects to keep kids reading, thinking, and growing-

✅Learn a language-

✅Yoga and mindfulness for kids-

✅All sorts of online classes for kids-

✅Short videos and texts that answer various burning questions for children. There are vocabulary challenges and comprehension questions-

✅Google Earth. All sorts of incredible learning here-

✅Scratch teaches students all about coding-

✅A wonderful detailed way to get kids engaged in the world of art-

✅Tests kids’ geography skills. Using images from Google’s Street View, it puts players down in the middle of the street and asks them to figure out where they are-

✅Live PE lessons at 9am Monday to Friday on this YouTube channel for children of all ages.

✅Short videos about numbers that help kids explore complex math topics and make math more fun-

✅Lets kids play instruments online. Instruments include the guitar, piano, pan flute, drums, and bongos-

✅A large selection of fun songs to help teach preschool students-

✅Coding for 4-10 year olds-

✅For budding Marine Biologists- take a deep dive into ocean life.

✅Science podcasts to listen to with your kids-

✅ABC- Educational resources-!/home

✅Boost writing confidence with Storybird-

✅Kids numbers-

✅Maths Frame-

✅Make your own animated videos with Go Animate-

✅Prezi (make your presentations zoom)

✅Create interactive avatars to showcase children’s learning- Voki:

✅Go Geocatching-

✅The Kid Should See This-

✅Electoral System of Australia-

✅Kids News-

✅Carson Ellis’ Art Club- Carson Ellis, author and illustrator will be posting art assignments on her Instagram page every weekday morning. If you want to share them, you can use the hashtag #quarantineartclub. She’ll also provide individual hashtags for each exercise so everyone can see each other’s work.

✅And don’t forget to fly a kite! #24



Members Update: Covid-19 and NDIS Provider Support

We understand many of you may be concerned about how your supports will be affected during this current period of social distancing as a result of the strategies put in place to minimise the spread of the Covid-19. Cam Can is working with the NDIS, to ensure we are able to continue to provide supports to our members.

To ensure flexibility and to assist in the continuity of service by assisting providers to remain viable at this time, the NDIS has made the following changes.

A temporary 10 per cent increase to the price limit of some Core and some Capacity Building supports

Effective 25 March 2020, the NDIA will temporarily increase price limits for some supports. These supports include:

  • Assistance with Daily Life (excluding Supported Independent Living)
  • Assistance with Social and Community Participation
  • Improved Health and Wellbeing (excluding personal training)
  • Improved Daily Living Skills

Changes to the cancellation rules

Effective 25 March 2020, participants will be required to give 10 business days’ notice for a cancellation if they want to avoid paying the full fee for a cancelled service. Previously, participants were required to give two business days’ notice.

Cam Can will be implementing the changes as instructed by the NDIS. At this time, we will not have the capacity to alter existing Service Agreements to reflect this. If this is a concern for you, please contact your Service Coordinator to discuss this in more detail. All new Service Agreements will reflect any current NDIS policies and pricing when they are reviewed.

Changes to plans and plan reviews.

Yesterday the NDIA announced that plans will no longer end. On the day your plan is due to expire, the NDIA will automatically extend it for 365 days. You will not need to do anything – it will happen automatically. That way there will be no gaps between plans for anyone to worry about. Please note:

  • Your extended plan will have the same budget and supports as your current plan.
  • The NDIA are trying not to have any face to face meetings at the moment (for obvious reasons). So around the time you are due for a review meeting, the NDIA will contact you to see if you are happy with your current plan. If you are, they will simply extend it for up to 24 months.
  • A more flexible approach to using NDIS funds, including allowing people to switch between core and capacity building categories. This will only happen with the assistance of “specialised” teams of planners. You will need to contact the NDIA if you would like to do this.
  • If you don’t currently have support coordination in your plan you can now use some of your core funding for this purpose.

We expect that there will be more changes from the NDIS in terms of flexibility of delivery of services into the near future. These may affect the way in which services are delivered, how they are claimed, cancellations and pricing. Cam Can will continue to deliver supports in line with any current policies/guideline as set out by the NDIS.

Please visit the NDIS response page to remain up to date with all the NDIA is doing to manage COVID-19.